Waja333 Terms & Conditions — Platform Usage Guidelines for Malaysian Players

Welcome to waja333. This platform is operated to provide online entertainment services — including live dealer casino, Sports Betting, slots, baccarat, and a variety of other games — to users in Malaysia. By accessing, registering for, or using any part of the waja333 platform, you agree to be bound by the Terms & Conditions set out in this document.

If you do not agree with any part of these Terms & Conditions, you are advised not to use the waja333 platform. Continued use following any amendments to these terms will be considered acceptance of the latest updated version.

To register and use waja333's services, you must meet all of the following eligibility requirements at all times:

• At least 18 years old at the time of registration;
• Is acting on your own behalf and not on behalf of any third party;
• Not appearing on any list of individuals prohibited from using online gambling services;
• Being unaware that use of this service is prohibited in your geographical location at the time of access;
• Has never had a waja333 account previously closed due to a breach of terms.

During registration, you are required to provide accurate, complete, and up-to-date information. waja333 reserves the right to request identity verification documents at any time, including a copy of your ID, utility bill, or other appropriate documents for Know Your Customer (KYC) compliance purposes.

Waja333 employs a sophisticated automated detection system to identify duplicate registration attempts. Users who attempt to circumvent this system using false information, different IP addresses, or separate devices will face immediate account closure.

All financial transactions on the waja333 platform are conducted in Malaysian Ringgit (RM / MYR). waja333 does not accept or process payments in any other currency.

3.1 Deposits

Waja333 accepts the following deposit methods:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow (direct transfer)
• FPX Internet Banking — including Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, and other FPX-supported banks

Minimum deposit amount is RM 20 per transaction. No maximum daily deposit limit is set; however, waja333 reserves the right to conduct additional checks on deposits exceeding RM 10,000 in a single day as part of our AML (Anti-Money Laundering) procedures.

3.2 Withdrawals

Minimum withdrawal is RM 50 per transaction. The maximum withdrawal limit depends on the user's VIP tier:

• Regular & Bronze players: RM 30,000 per day
• VIP Silver: RM 50,000 per day
• VIP Gold & above: No daily limit (subject to standard review)

Withdrawal processing times: 30 minutes for regular players, 10 minutes for VIP Gold, and 5 minutes for VIP Platinum & Diamond. First-time withdrawals from a new account require identity verification before processing.

3.3 Transaction Security

All transactions on waja333 are processed through a 256-bit SSL-encrypted payment gateway. waja333 does not directly store your card or bank account details. All sensitive financial information is handled by certified third-party payment processors that comply with PCI-DSS standards.

Waja333 offers a variety of bonuses and promotions to registered members from time to time. All bonuses are subject to the following conditions, which must be met before any withdrawal can be made.

4.1 General Rollover Requirements

• Welcome bonus: 5x rollover on the bonus amount within 30 days
• Reload bonus: 3x rollover within 7 days
• VIP Cashback: No rollover — available for immediate withdrawal
• Referral bonus: 1x rollover within 14 days

4.2 Bonus Abuse Prohibition

The following activities are considered bonus abuse and may result in bonus forfeiture and account closure:

• Registering multiple accounts to repeatedly claim new bonuses;
• Using bonus funds exclusively on bets that minimise risk (e.g., simultaneously betting both sides in baccarat);
• Colluding with other players to meet rollover requirements through unauthorised means;
• Using unauthorised methods to fulfil bonus requirements.

Waja333 is committed to providing a fair and transparent gaming environment for all players. All slots and table games on the waja333 platform use a Random Number Generator (RNG) that has been audited and certified by accredited independent international bodies.

For live dealer games (baccarat, roulette, blackjack, sic bo), game outcomes are determined in real time by a human dealer on camera in high resolution. There is no computer manipulation involved in determining live dealer results.

5.1 Game Results

Game results recorded in the waja333 system are considered final. In the event of a technical disruption during gameplay, waja333 will use system logs to determine a fair outcome. Players may submit a complaint within 24 hours of the relevant match or round concluding.

5.2 Complaint Procedure

To submit a complaint regarding game results, deposits, or withdrawals, please contact the waja333 customer support team via live chat or email at support@waja333.bet, including the following details: your user ID, the date and time of the incident, a detailed description of the dispute, and any relevant evidence (screenshots).

Waja333 will investigate all complaints within 5 business days and provide a written response. waja333's decision following an investigation is final for all disputes that fall within the platform's jurisdiction.

Waja333 users are expected to conduct themselves in a respectful and responsible manner at all times. The following activities are strictly prohibited on the waja333 platform:

• Using automated software or scripts for betting without waja333's prior approval;
• Attempting to exploit any bugs or technical vulnerabilities in the system;
• Threatening, abusive, or defamatory communications directed at staff or other players;
• Identity fraud or use of another person's personal information;
• Any activity related to money laundering;
• Sharing your account with others or allowing another person to use your account;
• Using a VPN or other methods to bypass any geographical restrictions that may be in place.

Waja333 reserves the right to suspend or close any user account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions;
• Suspected fraud, money laundering, or other illegal activity;
• Holding multiple accounts;
• Bonus or promotion abuse;
• Providing false or misleading information during registration or the KYC process;
• At the request of regulatory authorities or law enforcement agencies.

If your account is closed for legitimate reasons (not due to a violation), any remaining balance will be returned to you following a reasonable review process. In cases of closure due to a violation, waja333 reserves the right to withhold balances associated with the disputed activity.

Users may also close their own account at any time by contacting the customer support team. Account closure requests will be processed within 5 business days, and all eligible balances will be returned.

Waja333 respects the privacy of every user and is committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Any personal data you provide to waja333 will be used solely for the following purposes:

• Identity verification and account registration processing;
• Processing of deposit and withdrawal transactions;
• Compliance with KYC and AML requirements;
• Sending promotional information and account-related updates (where you have given your consent);
• Improving our services and your experience on the platform.

Waja333 will not sell, rent, or disclose your personal data to any third party without your consent, except where required by law or court order. For more information on how we handle your personal data, please refer to Privacy Policy us.

Waja333 believes that entertainment should remain enjoyable and never come at the expense of a player's financial or emotional well-being. As a responsible platform, we provide a range of gaming management tools accessible to all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your budget;
• Loss Limit: Set a maximum loss limit for your chosen time period;
• Cooling-Off Period: Take a temporary break from the platform for 24 hours, 7 days, or 30 days;
• Self-Exclusion: Self-exclude completely from the platform for a minimum period of 6 months;
• Time Reminder: Set a reminder after a specified period of play.

If you or someone you know needs help with gambling-related concerns, please contact the Problem Gambling Counselling Hotline, accessible through the Responsible Gaming us.

The waja333 platform is provided "as is" without warranties of any kind, express or implied. waja333 does not guarantee that the platform will be entirely free from technical disruptions, errors, or service interruptions. In the event of a technical issue affecting an ongoing game, waja333 will make every effort to resolve the dispute fairly based on available system logs.

Waja333 is not liable for any direct, indirect, incidental, or consequential losses arising from:

• Use of or inability to use the platform;
• Internet outages or connection issues on the user's end;
• Game outcomes that do not favour the user in a fair game;
• Security breaches occurring outside waja333's reasonable control;
• Any financial decisions made by users based on information within the platform.

Waja333's maximum liability to any user under any circumstances is limited to the total amount deposited by that user in the 30 days preceding the event giving rise to the claim.

These Terms & Conditions are governed and interpreted in accordance with applicable law. Should any dispute remain unresolved through waja333's internal complaints process, both parties agree to first attempt resolution through voluntary mediation before initiating any formal legal proceedings.

Should any provision of these Terms & Conditions be found invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed from this document and will not affect the validity of the remaining provisions still in force.

Waja333 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Material changes will be communicated to registered users via in-platform notifications or email at least 7 days before the effective date.

It is the user's responsibility to review these Terms & Conditions periodically to stay informed of the latest version. Continued use of the platform after the effective date of any amendments constitutes full acceptance of the updated terms.

The "Last Updated" date at the top of this page reflects when these Terms & Conditions were last revised. Previous versions can be requested through the waja333 customer support team.